You can book your activity online and receive your booking confirmation by email, Here's how:

• Find an activity, select the number and type of participants, a date, and a language (if applicable)

• Choose an option and starting time (if applicable)

• Enter your details

• Select a payment method and complete the purchase

Depending on the activity, we offer different prices based on age groups (e.g. infants child, adult). You can see the available pricing options when selecting the number of participants on an activity page. You may need to click "Show more" to see the full list. We are unable to offer different prices based on other critieria (e.g. discounts for disabled persons or military).

The "From" price informs you of the best price available for an activity. It also tells you if the price is per person or for a group. Please keep in mind that the "From" price might depend on different factors such as the activity date or option chosen. In rare cases, the price might be scaled according to the number of participants in your group. This means that the "From" price only applies if you book the activity for a certain number of people.

Also, don't forget to use the promo code if it's available; you can find it on the "Home page" or the "Tour page".

To help you find the most suitable activity, we suggest using filters to narrow down your search results. You can filter by category

• Enter your activity or attraction in the search bar on our home page

• Click "Search"

• Open the section you're interested in

• Tick the checkbox to apply the filter

You can indicate your pickup address when booking an activity. At checkout, we'll ask you to select your pickup location. If pickup is not offered from that location, you will see a list of nearby options you can choose from.

You may also provide this information after completing the booking process. If you choose to provide your pickup location at a later time, we will send you a reminder email including a link to your bookings page, where you can update your pickup address.

If you have any questions regarding your pickup, please contact us directly. You can find our contact details on your voucher, or our website.

You can see an activity's meeting point, pickup or drop-off address on the activity page. Please note that none of these can be changed prior to booking.

If you have already booked the activity, please contact the us directly. Their contact details are on your voucher.

First, verify the meeting point details on your voucher. If you're unable to locate the meeting point, please contact us. Our contact information is available on our website or your voucher.

As we are an online booking platform, the entire booking and payment process must be completed either on our website. You can choose from several different payment methods:

• Credit or debit card (Accept Visa, Mastercard, American Express, Discover, Diners Club, and China UnionPay payments from customers worldwide.)
• Google Pay
• Apple Pay

Please note that the payment options available may depend on your selected currency or country. You can see all the payment methods at your disposal during the booking process.

If you cancel your booking within the cancellation policy, your refund will be automatically processed via the same payment method you used to book the activity. You should see it in your account within 7-10 business days.

In the unlikely event that the activity provider needs to cancel your booking, you are always entitled to a full refund. If you've received a cancellation confirmation email from us, your refund will be automatically processed via the same payment method you used to book the activity. You should see it in your account within 7-10 business days.

Should you have any additional requests, please reach out to us using the form provided below.

You can enter gift and promo codes at checkout. When adding your personal details, you'll see your "Order summary" on the right-hand side. At the bottom, right above the "Subtotal", you’ll find a link that says: “Enter gift or promo code.“ Click it and add your code. Then click “Redeem.”

The majority of our activities are accompanied by a 48-hour free cancellation policy. This means you can cancel your reservation up to 48 hours before the activity begins and receive a full refund.

Detailed information about your booking's cancellation policy can be found on your voucher. Depending on the activity's policy, your booking may be fully refundable, partially refundable, or non-refundable. For bookings that can be canceled, a cancellation deadline will be clearly indicated on the voucher.